Privacy Policy

1. Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

• Name, email address, and contact information
• Account credentials and authentication information
• Payment and billing information
• Professional information such as job title and company
• Communications with our support team

Usage Information

We automatically collect information about how you use our services:

• Log data including IP addresses, browser types, and access times
• Platform usage patterns and feature interactions
• API usage statistics and performance metrics
• Device and browser information

Data You Upload

When you use our synthetic data generation services, you may upload data that we process to create synthetic datasets. We implement strict security measures to protect this data and use it solely for the purpose of generating synthetic data according to your specifications.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and maintaining our synthetic data platform
• Processing your requests and generating synthetic datasets
• Communicating with you about your account and our services
• Improving our platform and developing new features
• Ensuring platform security and preventing fraud
• Complying with legal obligations and enforcing our terms
• Providing customer support and technical assistance

3. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

Service Providers

We may share information with trusted service providers who assist us in operating our platform, such as cloud infrastructure providers, payment processors, and analytics services. These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to equivalent privacy protections.

4. Data Security

We implement comprehensive security measures to protect your information:

• End-to-end encryption for data in transit and at rest
• Multi-factor authentication and access controls
• Regular security audits and penetration testing
• SOC 2 Type II compliance and ISO 27001 certification
• Secure data centers with physical security controls
• Employee security training and background checks

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at privacy@singularsity.com. We will respond to your request within 30 days.

6. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account information is typically retained while your account is active and for a reasonable period thereafter. Data you upload for synthetic data generation is processed and then securely deleted according to our data retention schedule.

7. International Data Transfers

Our services are operated from the United States, and your information may be transferred to and processed in countries other than your own. We implement appropriate safeguards, including standard contractual clauses and adequacy decisions, to ensure your information receives equivalent protection.

8. Children's Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify you of material changes by email or through our platform and update the "Last Updated" date at the top of this policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: