Cookie Policy

Learn about how we use cookies to improve your experience and protect your privacy.

Last updated: December 15, 2024

Cookie Preferences

You can control which cookies we use on our website. Essential cookies cannot be disabled as they are required for the site to function properly.

Essential Cookies

Required

These cookies are necessary for the website to function and cannot be switched off. They enable core functionality such as security, network management, and accessibility.

Examples:

Authentication tokensSession managementSecurity preferencesLoad balancing

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers.

Examples:

Language preferencesRegion selectionUser interface customizationForm data retention

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Examples:

Page viewsTraffic sourcesUser behavior patternsPerformance metrics

Marketing Cookies

These cookies are used to track visitors across websites to display relevant and engaging advertisements for individual users.

Examples:

Ad targetingCampaign effectivenessSocial media integrationThird-party advertising

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners about how users interact with their sites.

How We Use Cookies

Singularsity uses cookies for several purposes:

  • Authentication: To remember that you're logged in and maintain your session
  • Security: To protect against fraud and ensure secure access to your account
  • Preferences: To remember your settings and customize your experience
  • Analytics: To understand how users interact with our platform and improve our services
  • Performance: To monitor and optimize website performance and loading times

Types of Cookies We Use

First-Party Cookies

These are cookies set directly by Singularsity. We use them to:

  • Maintain your login session and remember your preferences
  • Ensure the security and integrity of our platform
  • Analyze usage patterns to improve our services
  • Provide customer support and troubleshoot issues

Third-Party Cookies

We also use cookies from trusted third-party providers for:

  • Google Analytics: To understand website traffic and user behavior
  • Intercom: To provide customer support chat functionality
  • Stripe: To process payments securely
  • CloudFlare: To enhance website security and performance

Cookie Duration

Session Cookies

These temporary cookies are deleted when you close your browser. They help us maintain your session and ensure security during your visit.

Persistent Cookies

These cookies remain on your device for a specified period or until you delete them. They remember your preferences and enable faster, more convenient access to our platform.

Managing Your Cookie Preferences

You have several options for managing cookies:

Browser Settings

Most browsers allow you to control cookies through their settings. You can:

  • Block all cookies or only third-party cookies
  • Delete existing cookies from your device
  • Set your browser to notify you when cookies are being set
  • Configure different settings for different websites

Cookie Preference Center

Use our Cookie Preference Center above to control which types of cookies we use on our website. Your preferences will be saved and respected during your visits.

Impact of Disabling Cookies

Disabling cookies may affect your experience on our website:

  • You may need to log in repeatedly during your session
  • Your preferences and settings may not be saved
  • Some features may not function properly
  • We may not be able to provide personalized experiences
  • Customer support may be less effective

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by updating the "Last Updated" date and, where appropriate, providing additional notice through our platform or via email.

Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@singularsity.com

Address: Osman Chambers, KKG Marg, Juhu, Santacruz West, Mumbai, Maharashtra - 400049

Subject Line: Cookie Policy Inquiry